Business Systems Analyst

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The Business Systems Analyst is responsible for supporting the implementation of new systems and changes to the existing ones. To succeed in this role, resourcefulness is a necessary skill to have, and you not only enjoy variety but thrive in a changing and fast-paced environment. You should have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our systems are stable, reliable, integrated and support the business to run smoothly and efficiently.


  • Support the implementation and integration of new enterprise systems and technology
  • Determine ongoing information needs and translate them into functional and technical requirements
  • Identify system changes and complete the installation, configuration, initial data loading, testing and hand over to production, by working with software vendors and/or internal staff
  • Support business software. Perform troubleshooting to diagnose and resolve problems
  • Perform proactive system maintenance for excellent performance and optimization
  • Create dashboards, reports, and assist users with ad-hoc requests for data extracts and analysis
  • Evaluate training needs, develop training materials and provide system training to existing and new users
  • Create and maintain documentation for all aspects of business systems
  • Other project work, as assigned by management


  • Diploma/degree in Computer Science, Management of Information Systems or related, plus a minimum of 2 years’ recent experience in a similar role
  • Ability to analyze business problems by looking at both process and technology
  • Good understanding of business analysis, software development lifecycle, project management methodology, change management and version control
  • Knowledge of at least two of the following: a programming language, scripting and query design, relational databases, web service integration, Power BI, Tableau, Power Pivot, XML, APIs
  • Resourcefulness and problem-solving aptitude
  • Excellent communication and presentation skills
  • Ability to prioritize and work under pressure
  • Curiosity, enthusiasm and a passion for business technology
  • Clean criminal record check
  • Must be authorized to work in Canada

Please send your cover letter and resume to [email protected]

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